Terms and Conditions

The terms and conditions constitute a legally binding agreement between 1win and all users accessing services through any channel or device. These comprehensive regulations establish the framework for all interactions, transactions, and disputes, ensuring transparent and fair operations while protecting both party interests. By registering an account, placing bets, or using any site features, users explicitly accept these terms in their entirety, including all referenced policies and subsequent modifications published with appropriate notice periods.

Operating under international gaming licenses, 1win maintains these terms to ensure compliance with regulatory requirements while providing clear guidelines for service usage. The conditions apply universally to all users regardless of location, with specific provisions addressing regional requirements where applicable. Regular reviews and updates ensure terms remain current with evolving legal landscapes and industry standards, with significant changes communicated through email notifications and prominent site announcements.

Account Registration Requirements

Creating an account requires meeting specific eligibility criteria and providing accurate information. Essential requirements include:

• Minimum age of 18 years with valid identification;
• Accurate personal information matching official documents;
• Valid email address and phone number for verification;
• Acceptance of all terms, policies, and conditions;
• Confirmation of gambling legality in user’s jurisdiction;
• Agreement to single account restriction per person;
• Consent to verification procedures and checks.

User Obligations and Restrictions

All users must comply with established rules ensuring fair and secure operations for everyone. Key obligations include:

• Maintaining confidentiality of login credentials;
• Providing truthful information during registration and verification;
• Using services personally without third-party involvement;
• Reporting suspicious activities or security concerns immediately;
• Complying with bonus terms and wagering requirements.

Betting Rules and Regulations

Comprehensive betting rules govern all betting activities on the site. The following table outlines key regulations:

Bonus Terms and Wagering

Promotional offers include specific conditions governing bonus usage and withdrawal eligibility. Standard bonus terms specify:

• Wagering requirements ranging from 5x to 40x bonus amount;
• Time limits of 7-30 days for requirement completion;
• Game contributions varying from 10 to 100%;
• Maximum bet limits while using bonus funds;
• Restricted games excluded from wagering contribution;
• Sequential bonus activation preventing multiple active bonuses.

Payment Processing Policies

Money transactions are carried out following very strict standards that guarantee the security of the customer and meet regulatory compliance requirements. The payment policies cover:

• First-time withdrawals must be preceded by identity verification;
• The money will be withdrawn and sent back to the account from which it had been deposited;
• Processing hours can differ depending on the method and the amount of the transaction;
• Anti-money laundering operations for funds transfers over ₹200,000;
• The right to ask for more proof in case of very large withdrawals.

Dispute Resolution Procedures

Whenever there are conflicts, the fair dispute-resolution system relies on implemented procedures to guarantee justice. The process includes:

• Filing the complaint initially through customer support;
• Internal review within 7 working days;
• Written response with decision explanation in detail;
• Option of appealing the case to management if not satisfied;
• Seeking resolution with the help of an external arbitrator licensed by the regulator;
• The regulator’s final and binding decision.

Intellectual Property Rights

Everything that 1win consists of, such as software, images, texts, and trademarks is 1win’s sole property. Users are only entitled to obtain limited licenses that allow them to use these materials for their own personal purposes:

• Do not copy or share site content in any way;
• Not allowed to try to break the code or alter the software of the site in any way;
• Condition that prohibits to make use of any products in the company for commercial purposes;
• Keep the confidentiality of the company’s internal data and the secrets of the trade.

Limitation of Liability

1win limits its liability to the fullest extent possible under the laws applicable. The company does not include in its liability:

• Indirect, consequential, or punitive damages;
• Loss of profits or opportunities that might have occurred;
• Technical failures that are beyond a reasonable control;
• Actions by third parties or service interruptions;
• Any event of force majeure that prevented the delivery of the service.