Responsible Gaming

Responsible gaming stands as a fundamental commitment at 1win India, encompassing comprehensive measures designed to ensure betting remains an enjoyable entertainment activity rather than a source of financial or personal difficulties. The bookmaker implements industry-leading tools and resources that empower players to maintain control over their gambling activities while providing support for those who may need assistance. This proactive approach includes mandatory age verification, customizable account limits, cooling-off periods, and partnerships with professional organizations specializing in gambling addiction prevention and treatment.

The responsible gaming framework operates on principles of prevention, early intervention, and support, recognizing that different players require varying levels of assistance. Through sophisticated monitoring systems, 1win identifies potentially problematic betting patterns early, enabling timely intervention before issues escalate. The program combines technological solutions with human support, ensuring players have access to both automated tools and personal assistance when navigating challenges related to gambling behavior.

Self-Assessment Tools

Players can evaluate their gambling habits through comprehensive self-assessment questionnaires available in the responsible gaming section. These tools help identify potential risk factors:

• Frequency and duration of betting sessions;
• Financial impact on personal budget;
• Emotional responses to wins and losses;
• Interference with work or relationships;
• Attempts to recover losses through increased betting;
• Preoccupation with gambling activities;
• Borrowing money for betting purposes.

Account Limitation Options

1win provides multiple limitation tools allowing players to control their betting activity. Available restrictions include:

• Deposit limits (daily, weekly, monthly) from ₹500 to ₹100,000;
• Betting limits controlling maximum bet amounts;
• Loss limits preventing excessive losses over specified periods;
• Session time limits with automatic logout features;
• Reality checks displaying time and money spent at intervals.

Self-Exclusion Programs

For players requiring complete breaks from gambling, 1win offers flexible self-exclusion options. The following table outlines available programs:

Support Resources and Assistance

1win has associations with professional and reputable organizations that provide expert services exclusively for gambling-related difficulties. Players can avail themselves of the following facilities:-

• Access to the helpline, available all day and night with qualified counselors;
• Online chat support, where one can get immediate assistance;
• Links to local groups and centers for the treatment of gambling addiction;
• Information and educational resources related to gambling in a controlled manner;
• Resources for family members and guides on intervention techniques.

Financial Management Tools

One of the main aspects of responsible gaming is the effective management of the bankroll. 1win has several tools that allow the players to keep track of their financial state:

• Transaction details showing the history of bets;
• Income and loss statement for a given period;
• Budget calculators that are useful for setting the amount to be spent;
• Automatic notifications are sent when the user is close to the limit set;
• The summary report of the betting activity for a certain month;
• Options for exporting the data to personal records.

Underage Gambling Prevention

The company 1win has taken very strict steps to prevent minors from being able to access the services and products offered by the company. The details of the preventative measures are:

• Verification of age is an obligatory step before the registration;
• Verification of documents before the first withdrawal is allowed;
• Random checks are conducted regularly to identify suspicious accounts;
• Once the accounts that belong to minors are found, they are terminated at once;
• Identification of violators and handing them over to law enforcement for the commission of the crime cooperation with authorities.

Corporate Responsibility Initiatives

In addition to individual player support mechanisms, 1win takes initiative in demonstrating corporate social responsibility through its various programs, which aim at supporting responsible gambling. As part of these, the company commits to staffing and training programs aimed at problem gambling identification, funding for research, treatment and prevention initiatives, and involvement in the establishment of industry-wide standards for responsible gaming. The company invests heavily in responsible gaming programs, viewing player welfare as an integral part of long-term business success.